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Transport & Infrastructure

May 6, 2026

City councils are under increasing pressure to balance accessibility, traffic flow, compliance and revenue performance across complex parking environments. IOIN Parking helps councils modernise on-street and off-street parking through a unified platform that connects sensors, ANPR, payments, signage and enforcement into one intelligent operating layer. The result is a smarter parking experience for the public, with better visibility, stronger governance and more efficient operations for council teams.

Why City Councils Need Smarter Parking Management

City councils are under increasing pressure to balance accessibility, traffic flow, compliance and revenue performance across complex parking environments. IOIN Parking helps councils modernise on-street and off-street parking through a unified platform that connects sensors, ANPR, payments, signage and enforcement into one intelligent operating layer. The result is a smarter parking experience for the public, with better visibility, stronger governance and more efficient operations for council teams.

1. Reduce Congestion and Improve Traffic Flow

IOIN Parking helps councils modernise on-street and off-street parking through one connected platform, improving traffic flow, public access and operational efficiency.

2. Improve Compliance and Protect Revenue

IOIN automates session tracking, billing and compliance workflows to help councils reduce leakage, improve accuracy and strengthen revenue integrity.

3. Gain Real-Time Visibility Across Assets

IOIN centralises occupancy, revenue, compliance and operational data into one dashboard, giving councils clearer visibility for smarter decision-making and planning.

The Importance of Open Integration
and Scalability

Council environments are rarely simple. Existing parking systems, CCTV, ANPR, signage, sensor networks and finance or smart city platforms often need to work together. IOIN is built on an open architecture that integrates with existing technologies rather than forcing complete replacement, making it easier for councils to modernise in stages while keeping future expansion in view.

Deliver a Better Public Experience

Public parking should be easy to understand and easy to use. IOIN helps create a more seamless experience through ticketless parking, automated payment, improved guidance to available bays and clearer operational rules. For councils, that means a service that feels more modern and efficient to the community while also supporting better governance and environmental outcomes.

Privacy Policy

Introduction

IOIN (“we”, “our”, “us”) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, interact with our services, submit enquiries, or engage with our integrated parking technology and related solutions.

By using this website, you consent to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information including:

  • Full name
  • Company name
  • Email address
  • Telephone number
  • Job title
  • Property or facility information
  • Enquiry details
  • Website usage data
  • IP address and browser information
  • Information submitted through forms or support requests

Where applicable, we may also collect technical and operational data relating to parking systems, integrations, devices, software performance, and service interactions.

How We Collect Information

We collect information when you:

  • Submit a contact or enquiry form
  • Request a quote or consultation
  • Subscribe to communications
  • Engage with our products or services
  • Access or browse our website
  • Interact with embedded content, analytics tools, or integrations
  • Communicate with us by email, phone, or other channels

We may also collect limited information automatically through cookies and analytics technologies.

How We Use Your Information

We may use your information to:

  • Respond to enquiries and support requests
  • Provide integrated parking solutions and related services
  • Improve our website and services
  • Communicate with you regarding projects or proposals
  • Send marketing communications where permitted
  • Analyse website traffic and performance
  • Maintain website security and system integrity
  • Comply with legal obligations

Disclosure of Information

We may disclose personal information to:

  • Employees and contractors
  • Technology service providers
  • Hosting and infrastructure providers
  • Analytics and marketing providers
  • Professional advisers
  • Government or regulatory authorities where required by law

We do not sell personal information to third parties.

Some third-party providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate privacy protections are in place.

Data Security

We take reasonable technical and organisational measures to protect personal information against misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no online transmission or storage system can be guaranteed as completely secure.

Access and Correction

You may request access to personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details provided below.

Marketing Communications

We may send marketing or promotional communications relating to our products and services where permitted by law.

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Retention of Information

We retain personal information only for as long as reasonably necessary for business, legal, or operational purposes.

Changes to this Policy

We may update this Privacy Policy from time to time. Any updates will be published on this website.

Contact Us

For privacy-related enquiries, please contact:

IOIN Website: https://ioin.com.au Email: hello@ioin.com.au Phone: 1300 016 662

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